Extended FAQs

  • Who are the people in need that your are giving your Socks & Souls socks to?

Well, just like the needs of those in need vary, our giving varies too! We go out and personally give our socks to homeless shelters, veteran’s complexes, children’s hospital, under-privileged classrooms, etc. We do not discriminate against any type of need and we give to those who can benefit from soul warming endeavors. If you know of a location or organization in need of some soul warmers, please contact us at 224.325.4537 or send an email to: info@socksandsouls.com

For more information about sock giving, visit our soul warming Giving Page

  • How can I help with the Socks & Souls giving efforts?

We know there are other 'Soul-Samaritans' out there who are just like us and want to warm souls through soles. Besides becoming a Socks & Souls member, or gifting a Socks & Souls membership to someone else, you can join us on one of our monthly giving drops off or add to our ‘sockpile’ of giveable socks. To help us in any way with our giving efforts, please feel free to contact us at: info@socksandsouls.com

  • What does my Socks & Souls membership subscription money go towards?

The prices of socks range, we all know that. So does the cost of shipping, hosting a website, accepting credit cards, paying online fees, etc. So your membership fee not only goes to toward purchasing 2 pairs of socks, 1 for your feet and 1 for someone in need, but it also goes to the all the things associated with running Socks & Souls and helping warm souls though soles.

Remember, each month we are not only purchasing loads of great, amazing socks, but we are also mailing our members socks, hand delivering socks to those in need, and lots of other tasks we don't want to bore you with. Without you, Socks & Souls could not be possible so we thank you for becoming a member and supporting our soulful endeavors!

  • Are there any additional costs for Socks & Souls membership subscriptions?

All of our membership socks are shipped to you for FREE (in the U.S.A.) therefore the only additional membership costs would be what the government requires to charge for tax. Otherwise all Sock & Soul membership costs are as follows: 1 month for $10.00 plus tax, 6 months for $55.00 plus tax and 12 month memberships $110.00 plus tax.

We must mention that we are only offering free shipping to U.S. Customers. Socks & Souls members in Canada have an additional cost as we cover part of the shipping for you to help lessen the cost of international shipping which unfortunately is not cheap! If you are international and plan on purchasing a Socks & Souls membership of any kind, please contact us at info@socksandsouls.com so we can let you know the best ways to save on shipping our soul warms for your soles.

  • What if I do not like my Socks & Souls stylish socks?

Our soul warmers did not met your sole’s specifications? Our in-house math geeks have determined that is not possible! Just kidding, it's bound to happen. Unfortunately, we do not offer returns on any of our socks to help keep our costs low and if it happens that your feet really do not like our stylish socks, be a Soul-Samaritan and donate your socks to someone else and help them get ‘back on their feet’. Or check our our Pinterest Page and make a craft with your funky socks; be sure to post it on our Facebook Page, or even Tweet about it too as we would love to see what you did to satisfy your soul! 

  • Where does Socks & Souls get their socks from?

One day we hope to design our own soul warmers however as of now, we use a variety of suppliers and stores that offer various styles and brands, just like many other stores that sell specialty socks do. Why not just stick with one? Well, using multiple feet loving suppliers and stores from around the world lets us provide a vast array of styles to help us meet all the desires of our customer's feet! Do you know of a sock brand or supplier that you want to see us feature so you can help warm souls through soles? If so, please let us know at info@socksandsouls.com and we will contact them!

  • Can I pay for a Socks & Souls membership by check or by phone?

Currently, we only offer online check out with credit cards or Paypal as that is the ‘simplest’ way to help us warm souls. Plus we want you to stop killing trees and wasting your phone minutes which is why we offer our membership online only with just a few simple clicks! Trust us, your soul, and soles, will thank you for doing it this way!

  • I have a question that I did not see the answer to what should I do?

Though we tried to cover everything here, your soul might have something else it wants to know about Socks & Souls so emails us at info@socksandsouls.com or visit our Facebook Page for more information.